Experienced Associate Project Manager with a demonstrated history of working in the E-learning and Payment service industry. Skilled in Management, Project Coordination, Jira, Asana, and Scrum. Strong project management professional with a Master of Business Administration (M.B.A.) focused in Information Technology from St. Francis Institute Of Management and Research.
Passionate about always improving my learning curve. Action and result oriented, tech savvy professional with a Project Management and Scrum Master background, recognized for successfully delivering project with high quality, within timeline, and determined attitude to find new alternatives that work.
Oct 2023 - Oct 2024
Managed and rolled out 4 programs. Executed defined projects to achieve team-level goals. Independently managed sub-projects of programs. Took inputs from stakeholders about projects and program components and use this data to refine processes. Effectively planned out projects and communicate the progress to the team and leadership. Independently defined the right solutions or used existing approaches to solve defined problems. Effectively leveraged and applied components of process frameworks for the assigned sub-projects and short term projects. Escalation management : Internal & External
Jul 2021 - Present
Managed product releases from concept to successful launch. Worked closely with product and engineering teams and other cross functional teams from concept through development to launch. Planed and delivered flawless product by co-ordinating with various engineering functions such as, but not limited to, development, QA and release management. Prepared detailed project plans, generate appropriate metrics to assist with decision making. Enabled clear, concise and transparent information while sharing across all stakeholders. Proactively identified and cleared bottlenecks, carry out escalation management in timely manner, make tradeoffs, and balance the business needs versus technical constraints. Identified engineering and product process deficiencies and worked with teams to eliminate them.
Aug 2018 - Jul 2021
Responsible for the full project lifecycle management. Handling multiple project or product development initiatives. Managing team [and team member] deliverables and timelines to ensure adherence to the project plan. Conducting Daily Standups for the Project Team and constantly communicating with client teams keeping them abreast of complete/upcoming milestones, schedule review sessions and provide status reports using our tools we use for project management (Asana)
Apr 2016 - July 2018
Created monthly invoice reports and sent it to Client(UK Based) to inform them of payments due,received or covered. Allocated resources to the project which consist team size of 37 memebers. Created tasks in Infoweb(Companies Internal ERP) every Sprint so that team memebers can log hours daily (Timesheet). Conducted SCRUM and Client Meetings in absence of Project Manager. Responsible for updating Project Risks and Weekly Status Report on Infoweb
May 2015 - June 2015
Developed an Application for Software Utility Management. Worked on three different software i.e Window Server Update Service, Symantec and Active Directory. Troubleshooting after working on single application. Meeting the timeline to complete the project.
2014 - 2016
St. Francis Institute Of Management and Research is a higher education company based out of India.
2011 - 2014
Developed a final year project: Transaction Management in Service Oriented System.
2009 - 2011
2009
The Professional Scrum Master I (PSM I) certification demonstrates a fundamental level of Scrum mastery. PSM I certificate holders prove that they understand Scrum as described in the Scrum Guide and how to apply Scrum in Scrum Teams
Antwerp
Belgium
surbhip05@gmail
Mobile: +32 467 660795